Datasets:
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I can see the payment is three weeks overdue, and I need it settled before Friday. |
I can't approve that refund. You submitted the claim outside the thirty day window. |
I locked the account myself after three failed passwords came from an unknown device. |
I applied that fee because your balance dropped below the minimum for this account type. |
I can tell you the outage was planned maintenance, and I emailed you about it two weeks ago. |
I can't speed the transfer up. You submitted it after Friday's cut off, so it takes three days. |
I posted the card to the address I hold, and I can do nothing for another ten working days. |
I've checked the statement and it's correct. Every transaction is listed there in date order. |
I can't change the repayment date. It's fixed in the agreement you signed at the start. |
I can't fix that. The app needs a current operating system and I no longer support old devices. |
I adjusted the rate in line with the central bank, and I can't hold it where it was for you. |
I close the branch at four on weekdays, and I've had those hours published on the site for years. |
I traced the charge to a subscription you authorised yourself on the fourteenth of last month. |
I have high call volumes at month end, so I can do nothing about the wait you had today. |
I have to send the documents in that format. It's the regulated wording and I can't reissue it. |
I can't release the funds early. They clear on the stated date and I have no way around that. |
I couldn't collect the direct debit because you didn't have enough in the account that day. |
I charged the published daily rate for every day you left that balance in the negative. |
I need ten working days from the point I receive every document, and I'm still missing two. |
I never received your change of address form, so I've held the old details on file since then. |
I'll close the account once you clear the outstanding balance and destroy the cards you hold. |
I calculate the interest daily on your closing balance and apply it at the end of each month. |
I can't allocate the payment. You used the wrong reference, so I need your bank to recall it. |
I set the limit from an automated assessment of your income, and I can't override it for you. |
I blocked the card because the spending pattern abroad matched my criteria for suspected fraud. |
I need the paperwork in full. I'll return an incomplete submission without processing any of it. |
I asked twice because I couldn't read the first copy you sent, and I still need a clear one. |
I can't extend the deadline. The regulator sets it and I have no discretion to move it at all. |
I sent the notification to the email I hold, and that address has been bouncing since March. |
I've put your loan into manual review, and I'm running behind the estimate I published earlier. |
I listed that service charge in the fee schedule I gave you when you opened the account. |
I time the session out after fifteen minutes of inactivity, and I won't change that setting. |
I cancelled the standing order automatically after three collections in a row came back failed. |
I need you in a branch. I can't verify those documents remotely and I won't make an exception. |
I set the rate when the transaction settles, not when you request it, so it moved against you. |
I've sent it to the complaints team, and I'm allowed eight weeks to respond under the rules. |
I generate the statement on the first working day and I post it second class that afternoon. |
I have to ask all three security questions, and I can't continue the call until you answer them. |
I can't summarise the mortgage terms. All forty pages form part of the agreement you signed. |
I send that reminder automatically the moment a payment passes its due date. It isn't personal. |
I'm fully booked for appointments, and the next slot I have in person is about three weeks away. |
I only display six months of history. I need a written request before I'll go back further. |
I need both of you here with identification. I can't open a joint account any other way. |
I charged you because the account stayed overdrawn for twenty two consecutive days running. |
I got the reference number wrong in that letter, but the amount I quoted you was correct. |
I report a missed payment to the credit agencies after thirty days, whatever the reason was. |
I issued that card reader three years ago and I no longer support units of that generation. |
I've had the case open six weeks because the third party hasn't come back to me at all. |
I'll issue written confirmation once the internal review closes, and that takes me ten days. |
I declined the request because the affordability assessment didn't meet the threshold I use. |
Reset it in settings under security. |
Platform four, seven fifteen. |
Boil for nine minutes, then drain. |
Tuesday at two. |
Fill in the online form within thirty days. |
Nine to eight on weekdays. |
Water it twice a week. |
The update takes twenty minutes. |
Submit the form and pay the deposit. |
North along the river, then uphill. |
Bake at one eighty for twenty five minutes. |
It covers damage and theft. |
Come to a trial session first. |
Delivery takes about five days. |
Charge it fully before first use. |
It runs until March. |
Mix, rest, then knead. |
Twelve months, two months notice. |
Book online and bring identification. |
Service it every ten thousand miles. |
Sow indoors, plant out after frost. |
Three days in July. |
Thin coats, sand between them. |
It covers tuition and living costs. |
Close the windows and add a rug. |
Every twenty minutes at peak. |
Freeze it flat and label it. |
Quietest mid morning. |
Turn the water off, then replace the washer. |
About six weeks. |
Single layer, turn once. |
Eight weeks, Mondays. |
Clean it and photograph it in daylight. |
Walk in before eleven. |
Turn the heap every few weeks. |
All branches, plus two guest passes. |
Move the subject away from the window. |
One year, one vehicle. |
Soak overnight, then simmer. |
Dawn until dusk. |
Connect the drive and run the tool. |
Fortnightly on Wednesdays. |
Warm up by walking first. |
You need funds, a ticket and accommodation. |
Clean the pin and oil it. |
Saturdays, seven until one. |
Store it upside down. |
Ten working days after inspection. |
Practise the hard bars slowly. |
Two years, defects only. |
The Tone Slider
Training-Free Tone Control in a Small Language Model via Contrastive Residual-Stream Intervention
📄 Read the paper (PDF, 37 pages) · 🎚️ Try the live demo
Tone — how blunt or how diplomatic a reply sounds — matters in customer communication, but controlling it usually means prompt engineering, which is discrete and hard to audit, or fine-tuning, which fixes the behaviour at training time.
This is a third option. Take 50 blunt and 50 diplomatic customer-service sentences, average their residual-stream activations at layer 12 of Qwen2.5-0.5B-Instruct, and subtract. That difference is a direction. Add α times it back through a forward hook while the model writes, and tone moves continuously:
h′ = h + α · v̂
No weight updates. No gradients. The artifact is 5.5 KB and serves on CPU.
What the paper reports
Everything below is measured; the full record is in results/.
| Model | Qwen2.5-0.5B-Instruct, layer 12 of 24, d=896 |
| Generations logged | 388 |
| Blind-judged items | 158 |
| Tone vs coefficient (lexicon) | ρ = +0.64, 95% CI [+0.53, +0.72] |
| Tone vs coefficient (blinded judge) | ρ = +0.85, 95% CI [+0.75, +0.92] |
| Verbosity control | ρ(α, output length) = −0.13 |
| Prompting range, for comparison | 0.63 vs steering's 4.12 (judged scale) |
Tone rises monotonically across all eight in-domain coefficient settings, and two measures built on entirely different principles — a fixed word list and a language model's holistic reading — agree on direction and ordering.
The finding worth your time
Your steering vector may be measuring sentence length.
At layer 12 the first token's activation norm is 97× the median token's — the attention sink. Mean-pool over all positions and you weight it by 1/T, so the pooled vector becomes a function of how long your sentences were.
| Pooling | cos(tone, detail) | Held-out accuracy |
|---|---|---|
mean (includes token 0) |
+0.859 | 71.0% |
mean_no_sink (ours) |
+0.043 | 97.0% |
Two directions built from unrelated contrasts came back 86% aligned. Excluding one token drops that to 4%.
The mechanism makes a parameter-free prediction — ‖h₁‖·|1/T_pos − 1/T_neg| — which accounts for 92% of the mean-pooled norm with nothing fitted. And the uncomfortable part: the tone lists were already length-matched to 1.024×, and the predicted length artifact (5.5) still exceeded the true tone signal (4.0). Matching lengths to within 2.4% does not rescue mean pooling. Only excluding the token does.
Two results that didn't work
Reported because they're more useful than the positive ones.
Out of domain, the effect does not reach significance. The vector came from banking replies; on prompts about driveways and dying houseplants the judge gives ρ = +0.05, CI [−0.37, +0.42], and the unsteered condition scores as the most diplomatic of the three. At n = 30 this experiment lacks the power to establish transfer, and the paper says so rather than reporting three ordered means as a trend.
Both standard fluency metrics are one-sided. The blunt end fails by looping — and looping text has low perplexity, so the curve turns back down exactly where output is worst. The diplomatic end fails by fluent, contentless hedging — distinct-3 of 1.000 on text that has stopped answering. Each end is invisible to the metric that catches the other. Our own repetition detector scored a total collapse into CJK as perfectly clean, because CJK isn't whitespace-delimited and the short-text guard suppressed the check.
Contents
| Path | What it is |
|---|---|
tone-slider-preprint.pdf |
The paper, 37 pages |
source/ |
Full LaTeX source; builds clean-room to the same PDF |
results/ |
The measurement record — every number in the paper is read from here |
data/ |
The 50 contrastive sentence pairs and both prompt sets |
steering_vectors.pt |
The extracted vector bundle, 5.5 KB |
results/ is the point of the release. The project originally shipped with no
recorded outputs at all, and several documented figures turned out to have no
experiment behind them; rebuilding them as scripts that write JSON changed some of
them. make_tables.py reads only from results/ and emits a marker rather than a
number when a key is missing, so no figure in the paper can drift from its data.
Reproducing
Everything ran on CPU: torch 2.12.0+cpu, transformers 5.9.0, Python 3.14,
float32, greedy decoding, seed 0.
make geometry # ~30 min — sink profile, pooling ablation, held-out CV
make generation # ~60 min — 388 greedy generations, resumable
make score # ~10 min — perplexity, degeneration, lexicon
make tables # regenerate every table from results/
Status
Preprint. Not peer reviewed, and not yet on arXiv — endorsement pending.
Scope is deliberately narrow: one model, one language, one attribute, and a 0.5B model whose own instruction-following is weak enough to be a confound. The paper's appendix maps every claim to the experiment that bears on it and marks the five that remain unevaluated.
License
CC BY 4.0.
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