tweet_id
int64 567,588,279B
570,310,600B
| airline_sentiment
stringclasses 3
values | airline_sentiment_confidence
float64 0.34
1
| negativereason
stringclasses 10
values | negativereason_confidence
float64 0
1
⌀ | airline
stringclasses 6
values | airline_sentiment_gold
stringclasses 3
values | name
stringlengths 2
19
| negativereason_gold
stringclasses 13
values | retweet_count
int64 0
44
| text
stringlengths 12
186
| tweet_coord
stringlengths 10
28
⌀ | tweet_created
stringlengths 25
25
| tweet_location
stringlengths 1
34
⌀ | user_timezone
stringlengths 3
27
⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,262,225,900,359,700
|
negative
| 1
|
Customer Service Issue
| 0.6733
|
Virgin America
| null |
MaximWheatley
| null | 0
|
@VirginAmerica Your website is down and I'm trying to check in!
| null |
2015-02-21 14:27:45 -0800
|
Washington, DC
|
Atlantic Time (Canada)
|
569,261,347,688,607,740
|
positive
| 1
| null | null |
Virgin America
| null |
carabubes
| null | 0
|
@VirginAmerica done! Thank you for the quick response, apparently faster than sitting on hold ;)
| null |
2015-02-21 14:24:16 -0800
|
Los Angeles, California
|
Central Time (US & Canada)
|
569,261,128,532,041,700
|
neutral
| 0.6809
| null | 0
|
Virgin America
| null |
carabubes
| null | 0
|
@VirginAmerica nervous about my flight from DC to LAX getting Cancelled Flightled tomorrow! Just sent you a DM to help me!
| null |
2015-02-21 14:23:24 -0800
|
Los Angeles, California
|
Central Time (US & Canada)
|
569,260,526,976,544,800
|
positive
| 1
| null | null |
Virgin America
| null |
wmrrock
| null | 0
|
@VirginAmerica cool picture of another VirginAmerica plane off our wing. What a site! http://t.co/5B2agFd8c4
| null |
2015-02-21 14:21:00 -0800
|
CT
|
Eastern Time (US & Canada)
|
569,253,311,813,185,540
|
positive
| 1
| null | null |
Virgin America
| null |
DailyBillboard
| null | 0
|
@VirginAmerica Keep up the great work :)
| null |
2015-02-21 13:52:20 -0800
|
Los Angeles, California
|
Pacific Time (US & Canada)
|
569,253,236,093,268,000
|
positive
| 1
| null | null |
Virgin America
| null |
BigRichTexasPam
| null | 0
|
@VirginAmerica my goodness your people @love field are amazing under pressure ❤️from Texas #beatstheothers in crisis Please fly me to NY
|
[32.84359605, -96.84910929]
|
2015-02-21 13:52:02 -0800
|
FREE ADVICE!
|
Central Time (US & Canada)
|
569,250,469,178,175,500
|
positive
| 0.6775
| null | 0
|
Virgin America
| null |
rtw4
| null | 0
|
@VirginAmerica Thanks for a great flight from LA to Boston! Pilots did a great job landing in the snow. Can we go back to LA now? #seriously
| null |
2015-02-21 13:41:02 -0800
|
Natick, MA, USA
|
Central Time (US & Canada)
|
569,248,437,050,302,460
|
neutral
| 1
| null | null |
Virgin America
| null |
casualdiego
| null | 0
|
@VirginAmerica can you please get me to the new york area before monday afternoon
| null |
2015-02-21 13:32:58 -0800
|
okayville, population me
| null |
569,248,400,836,726,800
|
positive
| 1
| null | null |
Virgin America
| null |
kyle_romanoff
| null | 0
|
@VirginAmerica Thanks so much for the awesome support, you guys rock!
| null |
2015-02-21 13:32:49 -0800
| null | null |
569,247,769,166,266,400
|
negative
| 0.7053
|
Bad Flight
| 0.7053
|
Virgin America
| null |
wmrrock
| null | 0
|
@VirginAmerica seats in Row 8 don't recline should mention that on your website #soreback
| null |
2015-02-21 13:30:18 -0800
|
CT
|
Eastern Time (US & Canada)
|
569,247,394,002,563,100
|
negative
| 1
|
Late Flight
| 1
|
Virgin America
| null |
wmrrock
| null | 0
|
@VirginAmerica flight 404 delayed 2 hours in LA due to mechanical problems. Handle like pros but you could have tossed us a free drink.
| null |
2015-02-21 13:28:49 -0800
|
CT
|
Eastern Time (US & Canada)
|
569,244,860,286,263,300
|
negative
| 0.642
|
Cancelled Flight
| 0.642
|
Virgin America
| null |
BigRichTexasPam
| null | 0
|
@VirginAmerica why Cancelled Flight flights today? No precipitation to be scared of! ❄️❄️❄️
|
[32.8437698, -96.84928399]
|
2015-02-21 13:18:45 -0800
|
FREE ADVICE!
|
Central Time (US & Canada)
|
569,240,250,192,670,700
|
positive
| 0.6667
| null | 0
|
Virgin America
| null |
aaronkurlander
| null | 0
|
@VirginAmerica twitter team. you guys killed it for rescheduling me asap. thank you!
| null |
2015-02-21 13:00:26 -0800
|
New York, NY
|
Eastern Time (US & Canada)
|
569,238,877,178,716,160
|
negative
| 1
|
Cancelled Flight
| 0.6735
|
Virgin America
| null |
MistakeCakeJake
| null | 0
|
@VirginAmerica You guys charged me $100 to reschedule a flight that was then Cancelled Flighted and are now refusing to refund it. What's the deal?
| null |
2015-02-21 12:54:58 -0800
| null |
Central Time (US & Canada)
|
569,237,252,154,372,100
|
negative
| 1
|
Customer Service Issue
| 0.6968
|
Virgin America
| null |
NoelArtiles
| null | 0
|
@VirginAmerica can’t access your website from Safari on iPhone 6. Seems to work on Mac and iPad. Need iPhone to add Passbook.
|
[0.0, 0.0]
|
2015-02-21 12:48:31 -0800
|
Austin, TX
|
Central Time (US & Canada)
|
569,236,471,690,829,800
|
neutral
| 0.634
| null | 0
|
Virgin America
| null |
floatingatoll
| null | 0
|
@VirginAmerica on iPad and iPhone, clicking the CHECKIN link in the email I received at 24hrs before flight
| null |
2015-02-21 12:45:25 -0800
|
Silicon Valley, California
|
Pacific Time (US & Canada)
|
569,236,251,129,163,800
|
negative
| 0.699
|
Customer Service Issue
| 0.699
|
Virgin America
| null |
floatingatoll
| null | 0
|
@VirginAmerica your mobile site is broken, shows
"{{header.elevateUser.numOfPointsAvailable || '0' | number}} Points", won't let me checkin
| null |
2015-02-21 12:44:32 -0800
|
Silicon Valley, California
|
Pacific Time (US & Canada)
|
569,230,983,075,115,000
|
negative
| 0.664
|
Cancelled Flight
| 0.3412
|
Virgin America
| null |
aaronkurlander
| null | 0
|
@VirginAmerica I was really looking forward to my flight. can you let me know when it will be rescheduled? #diehardvirgin
| null |
2015-02-21 12:23:36 -0800
|
New York, NY
|
Eastern Time (US & Canada)
|
569,229,785,500,680,200
|
negative
| 1
|
Cancelled Flight
| 0.6452
|
Virgin America
| null |
aaronkurlander
| null | 0
|
@VirginAmerica why Cancelled Flight flight VX413? One sec its delayed, on my to airport, the next its Cancelled Flightled?Gonna email or call me to reschedule?
| null |
2015-02-21 12:18:51 -0800
|
New York, NY
|
Eastern Time (US & Canada)
|
569,226,875,349,835,800
|
negative
| 1
|
Customer Service Issue
| 0.6766
|
Virgin America
| null |
borknagar
| null | 0
|
@VirginAmerica I did it but there was a problem in the link from the email for check-in. thanks
| null |
2015-02-21 12:07:17 -0800
|
chile
|
Santiago
|
569,224,234,150,404,100
|
negative
| 1
|
Flight Booking Problems
| 0.6954
|
Virgin America
| null |
propsonline
| null | 0
|
@VirginAmerica had to change to another airline to get to DC today ... Why is @united able to land in DC but not you? Cost me $800 ...ugh
| null |
2015-02-21 11:56:47 -0800
|
California, USA
|
Pacific Time (US & Canada)
|
569,223,788,639,821,800
|
negative
| 1
|
Cancelled Flight
| 1
|
Virgin America
| null |
propsonline
| null | 0
|
@VirginAmerica I was so looking forward to my first flight with you today but it was Cancelled Flightled along with the subsequent one ...
| null |
2015-02-21 11:55:01 -0800
|
California, USA
|
Pacific Time (US & Canada)
|
569,222,494,952,886,300
|
positive
| 0.6522
| null | null |
Virgin America
| null |
carlos89178
| null | 0
|
@VirginAmerica when are you putting some great deals from PDX to LAS or from LAS to PDX show me your love! http://t.co/enIQg0buzj
| null |
2015-02-21 11:49:53 -0800
| null | null |
569,221,440,794,271,740
|
positive
| 1
| null | null |
Virgin America
| null |
carlos89178
| null | 0
|
@VirginAmerica wish I can afford to fly with you next Friday going back home.. love everything about your airline
| null |
2015-02-21 11:45:41 -0800
| null | null |
569,221,156,504,530,940
|
negative
| 1
|
Can't Tell
| 0.6526
|
Virgin America
| null |
shounshounette
| null | 0
|
@VirginAmerica how are you gonna have a deal from Dallas to DC but no deal from DC to Dallas? #sad
| null |
2015-02-21 11:44:33 -0800
| null | null |
569,220,232,293,720,060
|
neutral
| 1
| null | null |
Virgin America
| null |
alanzeino
| null | 0
|
@VirginAmerica it’s just a bug report, guys
| null |
2015-02-21 11:40:53 -0800
|
San Francisco
|
Pacific Time (US & Canada)
|
569,218,762,907,324,400
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
DonnellyPatrick
| null | 0
|
@VirginAmerica hold times at call center are a bit much
| null |
2015-02-21 11:35:03 -0800
|
SF Bay Area
|
Pacific Time (US & Canada)
|
569,212,570,478,911,500
|
positive
| 0.7081
| null | null |
Virgin America
| null |
stefanpinto
| null | 0
|
@VirginAmerica Like http://t.co/VPqEm31XUQ
| null |
2015-02-21 11:10:26 -0800
|
Los Angeles, CA
|
Pacific Time (US & Canada)
|
569,211,675,108,180,000
|
negative
| 0.6455
|
Flight Booking Problems
| 0.3497
|
Virgin America
| null |
josephschwegler
| null | 0
|
@VirginAmerica Site down? #help
| null |
2015-02-21 11:06:53 -0800
| null |
Pacific Time (US & Canada)
|
569,209,566,715,469,800
|
positive
| 1
| null | null |
Virgin America
| null |
jennifer_caron
| null | 0
|
@VirginAmerica You have the best flight attendant ever!!! http://t.co/PxdEL1nq3l
| null |
2015-02-21 10:58:30 -0800
|
Los Angeles, CA
|
Pacific Time (US & Canada)
|
569,208,480,793,567,200
|
positive
| 0.6899
| null | null |
Virgin America
| null |
miaerolinea
| null | 0
|
Awesome! RT @VirginAmerica: Watch nominated films at 35,000 feet. #MeetTheFleet #Oscars http://t.co/DnStITRzWy
| null |
2015-02-21 10:54:11 -0800
|
Worldwide
|
Caracas
|
569,205,125,278,859,260
|
positive
| 1
| null | null |
Virgin America
| null |
ninjasistah
| null | 0
|
@VirginAmerica thanks so much!
| null |
2015-02-21 10:40:51 -0800
|
Massachusetts
|
Eastern Time (US & Canada)
|
569,204,272,795,004,900
|
negative
| 0.6701
|
Customer Service Issue
| 0.3505
|
Virgin America
| null |
daniellewolff
| null | 0
|
@VirginAmerica Trying to reset my password, email never arrives. Help?
| null |
2015-02-21 10:37:28 -0800
|
Los Angeles, CA
|
Pacific Time (US & Canada)
|
569,202,691,185,909,760
|
positive
| 0.6575
| null | null |
Virgin America
| null |
EleonoraKaras
| null | 0
|
@VirginAmerica, the only airline based in Silicon Valley! #disruption #FCmostinnovative #incubator @FastCompany's http://t.co/wU3LbCNcr9
| null |
2015-02-21 10:31:11 -0800
|
New York
| null |
569,201,943,131,738,100
|
positive
| 1
| null | null |
Virgin America
| null |
carlosondrums
| null | 0
|
@VirginAmerica Very nicely done. 👏
| null |
2015-02-21 10:28:13 -0800
|
Las Vegas
|
Eastern Time (US & Canada)
|
569,200,619,430,420,500
|
positive
| 0.6701
| null | null |
Virgin America
| null |
ninjasistah
| null | 0
|
@VirginAmerica I’m looking forward to watching the Oscars on my flight home tomorrow. I might even get something bubbly to drink! ;)
| null |
2015-02-21 10:22:57 -0800
|
Massachusetts
|
Eastern Time (US & Canada)
|
569,200,606,595,952,640
|
negative
| 0.6489
|
Late Flight
| 0.6489
|
Virgin America
| null |
stephenasilverm
| null | 0
|
@VirginAmerica What is the reason for the delay of the departure of VX 413 from JFK this afternoon?
| null |
2015-02-21 10:22:54 -0800
| null | null |
569,198,782,421,663,740
|
negative
| 0.6786
|
Cancelled Flight
| 0.6786
|
Virgin America
| null |
mrl6626
| null | 0
|
@VirginAmerica is todays flight from Palm Springs, Ca to JFK in NY Cancelled Flightled?
| null |
2015-02-21 10:15:39 -0800
| null |
Arizona
|
569,198,104,806,699,000
|
positive
| 1
| null | null |
Virgin America
| null |
SunRighteous
| null | 0
|
@VirginAmerica hahaha 😂@VirginAmerica YOU GUYS ARE AMAZING. I LOVE YOU GUYS!!!💗
| null |
2015-02-21 10:12:58 -0800
| null |
Alaska
|
569,197,967,959,154,700
|
positive
| 1
| null | null |
Virgin America
| null |
readerriter
| null | 0
|
@VirginAmerica sounds like fun !
| null |
2015-02-21 10:12:25 -0800
|
CALIFORNIA, USA
|
Pacific Time (US & Canada)
|
569,197,611,393,163,260
|
neutral
| 1
| null | null |
Virgin America
| null |
jeredscott
| null | 0
|
@VirginAmerica any updates on flight 413 from Jfk > Lax
| null |
2015-02-21 10:11:00 -0800
|
downtown, CA
|
Pacific Time (US & Canada)
|
569,197,515,993,534,460
|
neutral
| 1
| null | null |
Virgin America
| null |
eric_t_lee
| null | 0
|
@virginamerica spruce moose!
| null |
2015-02-21 10:10:37 -0800
|
Brooklyn
|
Eastern Time (US & Canada)
|
569,192,778,468,626,400
|
negative
| 1
|
Customer Service Issue
| 1
|
Virgin America
| null |
bluesmoon
| null | 0
|
@VirginAmerica the CSS on your site is a 404 right now, please fix. Site unusable.
| null |
2015-02-21 09:51:48 -0800
|
Cambridge, MA, USA, Earth
|
Eastern Time (US & Canada)
|
569,182,336,715,243,500
|
negative
| 0.6473
|
Lost Luggage
| 0.3341
|
Virgin America
| null |
RedSoxGirl1976
| null | 0
|
@VirginAmerica We're on flight 910 Vegas to Boston today, checked in online but our bag count didn't register. Can I fix that somehow?
| null |
2015-02-21 09:10:18 -0800
|
Somewhere outside of Fenway
|
Eastern Time (US & Canada)
|
569,180,623,165,915,140
|
positive
| 0.6771
| null | null |
Virgin America
| null |
InuAtah
| null | 0
|
@VirginAmerica classiq, luv Virgin America. Greetingz
| null |
2015-02-21 09:03:30 -0800
|
Abuja
| null |
569,179,517,522,047,000
|
negative
| 0.6636
|
Customer Service Issue
| 0.6636
|
Virgin America
| null |
borknagar
| null | 0
|
@VirginAmerica Hi, I'm trying to do check-in but the website is not working. I tried 3 different browsers and the problem continues
| null |
2015-02-21 08:59:06 -0800
|
chile
|
Santiago
|
569,176,777,056,079,900
|
positive
| 1
| null | null |
Virgin America
| null |
Recessionista
| null | 0
|
@VirginAmerica Thanks for your great customer service today & for helping me get all my travel sorted out!
| null |
2015-02-21 08:48:13 -0800
|
Los Angeles, CA
|
Pacific Time (US & Canada)
|
569,165,709,516,759,040
|
positive
| 1
| null | null |
Virgin America
| null |
moosekazmi
| null | 0
|
@VirginAmerica thanks guys! Sweet route over the Rockies #airplanemodewason
| null |
2015-02-21 08:04:14 -0800
|
Las Piedras, Peru
| null |
569,110,766,235,877,400
|
positive
| 1
| null | null |
Virgin America
| null |
_LisaCap
| null | 0
|
@VirginAmerica love the 90s music blasting at gate in #Boston while waiting for flight to #SanFrancisco. Only if I could get an iced coffee!
| null |
2015-02-21 04:25:54 -0800
|
Charlestown, MA
| null |
569,083,230,361,673,700
|
negative
| 0.6706
|
Bad Flight
| 0.3514
|
Virgin America
| null |
eatgregeat
| null | 0
|
@VirginAmerica - the passenger in 7D, Flt 338 that assaulted me shouldn't have flown. I trust he's banned. Crew filed report to @FAANews
|
[26.06726717, -80.14433663]
|
2015-02-21 02:36:29 -0800
| null |
Eastern Time (US & Canada)
|
569,028,851,860,254,700
|
negative
| 1
|
Flight Booking Problems
| 0.6809
|
Virgin America
| null |
alanzeino
| null | 0
|
@VirginAmerica current bug on website shows ‘select departure city’ when selecting destination city http://t.co/SLLYIBE2vQ
| null |
2015-02-20 23:00:24 -0800
|
San Francisco
|
Pacific Time (US & Canada)
|
569,022,319,437,357,060
|
negative
| 1
|
Damaged Luggage
| 1
|
Virgin America
| null |
khartline
| null | 0
|
@VirginAmerica luggage was severely dented/missing wheel coming off baggage claim in SAN. Luggage agent Miranda (I think) wasn't any help.
| null |
2015-02-20 22:34:27 -0800
|
Las Vegas
|
Pacific Time (US & Canada)
|
569,020,707,113,476,100
|
positive
| 1
| null | null |
Virgin America
| null |
courtDMC
| null | 0
|
@VirginAmerica thank you for the easy itinerary shift for impending weather. Quick, painless & free.
| null |
2015-02-20 22:28:03 -0800
|
New York for now.
|
Central Time (US & Canada)
|
569,018,352,464,588,800
|
neutral
| 0.6598
| null | null |
Virgin America
| null |
woawABQ
| null | 0
|
@VirginAmerica If you'd love to see more girls be inspired to become pilots, RT our free WOAW event March 2-8 at ABQ. http://t.co/rfXlV1kGDh
| null |
2015-02-20 22:18:41 -0800
|
Albuquerque, NM
| null |
569,011,849,976,348,700
|
positive
| 1
| null | null |
Virgin America
| null |
Cydney_Chase
| null | 0
|
@VirginAmerica Thanks! Good times there and back! #Vodkatonics the entire flight🍸#sfo
| null |
2015-02-20 21:52:51 -0800
|
#SF#Optimist #Freefalling
|
Pacific Time (US & Canada)
|
568,989,005,162,766,340
|
neutral
| 1
| null | null |
Virgin America
| null |
AirlineFuel
| null | 0
|
@VirginAmerica beats expectations, shares take off - Santa Cruz Sentinel http://t.co/qm9dQbai6G
| null |
2015-02-20 20:22:04 -0800
|
Global
|
Sydney
|
568,977,439,398,821,900
|
neutral
| 1
| null | null |
Virgin America
| null |
OriginalTuna
| null | 0
|
@VirginAmerica any plans to start flying direct from DAL to LAS?
| null |
2015-02-20 19:36:07 -0800
|
Texas
|
Central Time (US & Canada)
|
568,977,175,149,293,600
|
neutral
| 0.6701
| null | null |
Virgin America
| null |
ImThankfulRadio
| null | 0
|
@VirginAmerica BIG Love/gratitude.mpower w/ http://t.co/1AGR9knCpf weRin #OSCARS2105 VIPswagbags@ #AvalonHollywood http://t.co/ybMbGs0dHn
|
[0.0, 0.0]
|
2015-02-20 19:35:04 -0800
|
Washington State
|
Pacific Time (US & Canada)
|
568,972,394,297,077,760
|
positive
| 1
| null | null |
Virgin America
| null |
AnnaProsser
| null | 0
|
@VirginAmerica, you're doing a great job adding little luxuries/aesthetics that improve the air travel experience. Thank you. Keep it up!
| null |
2015-02-20 19:16:04 -0800
|
USA
|
Pacific Time (US & Canada)
|
568,945,958,970,531,840
|
negative
| 1
|
Bad Flight
| 0.6765
|
Virgin America
| null |
HenryLucero
| null | 0
|
@VirginAmerica requested window seat and confirmed window but got stuck in middle seat. Not a good way to treat silver member😒
| null |
2015-02-20 17:31:01 -0800
|
Los Angeles, CA
| null |
568,945,265,899,483,140
|
neutral
| 1
| null | null |
Virgin America
| null |
daisy1016
| null | 0
|
@VirginAmerica Grand Budapest Hotel #OscarsCountdown
| null |
2015-02-20 17:28:16 -0800
|
Florida
|
Eastern Time (US & Canada)
|
568,943,244,027,007,000
|
neutral
| 1
| null | null |
Virgin America
| null |
TGSOFL
| null | 0
|
@VirginAmerica This is what you missed @NewsVP. Next trip to the 407.
| null |
2015-02-20 17:20:14 -0800
|
Florida
|
Eastern Time (US & Canada)
|
568,942,331,921,092,600
|
negative
| 0.6965
|
Bad Flight
| 0.3634
|
Virgin America
| null |
stephanieslome
| null | 0
|
@VirginAmerica #wtf I paid for direct flight on purpose not to have to stop for fuel exhausted frequent flier and nothing for inconvenience!
| null |
2015-02-20 17:16:37 -0800
|
San Francisco
|
Pacific Time (US & Canada)
|
568,940,002,849,255,400
|
negative
| 1
|
Customer Service Issue
| 0.6633
|
Virgin America
| null |
Alex_Ricardo
| null | 0
|
@VirginAmerica there is something wrong with you website in Safari iPhone
| null |
2015-02-20 17:07:21 -0800
|
Montreal
|
Eastern Time (US & Canada)
|
568,929,979,981,033,500
|
positive
| 1
| null | null |
Virgin America
| null |
djchuang
| null | 1
|
@VirginAmerica thanks for gate checking my baggage on your full flight dfw-lax 883 and giving me early boarding too #sweet
|
[32.8454782, -96.8504585]
|
2015-02-20 16:27:32 -0800
|
Orange County, CA
|
Pacific Time (US & Canada)
|
568,929,026,644,975,600
|
negative
| 0.6368
|
Can't Tell
| 0.6368
|
Virgin America
| null |
miekd
| null | 0
|
@VirginAmerica Already checked in so the page expired :X
| null |
2015-02-20 16:23:44 -0800
|
San Francisco
|
Pacific Time (US & Canada)
|
568,928,741,298,012,160
|
negative
| 1
|
Customer Service Issue
| 0.6525
|
Virgin America
| null |
insideout
| null | 0
|
@VirginAmerica Boo for a not refunding a seat upgrade fee I did not want to buy in the first place!
| null |
2015-02-20 16:22:36 -0800
| null |
Central Time (US & Canada)
|
568,928,605,226,426,400
|
neutral
| 1
| null | null |
Virgin America
| null |
AirlineFuel
| null | 0
|
@VirginAmerica shares rise on Q4 financial results - USA TODAY http://t.co/lFS4PEFE6y
| null |
2015-02-20 16:22:04 -0800
|
Global
|
Sydney
|
568,926,018,049,691,650
|
neutral
| 1
| null | null |
Virgin America
| null |
fromtheleftseat
| null | 0
|
@VirginAmerica Adds Pillows Instead of Lie-Flat Seats in First Class Arms Race http://t.co/rGYwJBbhm4
| null |
2015-02-20 16:11:47 -0800
|
Phoenix AZ
|
Arizona
|
568,923,762,764,095,500
|
positive
| 0.6855
| null | null |
Virgin America
| null |
AlyssaJenS
| null | 0
|
@VirginAmerica I see what you did there ;)
| null |
2015-02-20 16:02:49 -0800
|
Bay Area, CA
|
Pacific Time (US & Canada)
|
568,920,614,716,600,300
|
neutral
| 0.6803
| null | null |
Virgin America
| null |
Kevin_E_Park
| null | 0
|
@VirginAmerica way to take advantage of #MayweatherPacquiao :)
| null |
2015-02-20 15:50:19 -0800
| null |
Pacific Time (US & Canada)
|
568,920,221,882,257,400
|
neutral
| 1
| null | null |
Virgin America
| null |
FlexinFinessinB
| null | 0
|
@VirginAmerica you know I'm flying virgin for the fight #MayweatherPacquiao
| null |
2015-02-20 15:48:45 -0800
| null |
Central Time (US & Canada)
|
568,911,350,656,675,840
|
positive
| 1
| null | null |
Virgin America
| null |
drsaadiaim
| null | 0
|
@VirginAmerica your inflight team makes the experience #amazing!
| null |
2015-02-20 15:13:30 -0800
|
Boca Raton FL 33434
| null |
568,910,590,921,609,200
|
positive
| 1
| null | null |
Virgin America
| null |
MaverickGamersX
| null | 0
|
@VirginAmerica cutest salt and pepper shaker ever. Just when I think you guys can't get any better you just do! http://t.co/vC6Keulg2J
| null |
2015-02-20 15:10:29 -0800
|
Follow/Retweet for giveaways!
| null |
568,901,823,215,448,060
|
negative
| 1
|
Bad Flight
| 0.6761
|
Virgin America
| null |
MsReeseGirl
| null | 0
|
@VirginAmerica moved my seat with no notice. "Better seat" is cabin select not behind the row I selected👎 #DISAPPOINTED
| null |
2015-02-20 14:35:38 -0800
|
Los Angeles
|
Pacific Time (US & Canada)
|
568,898,405,189,038,100
|
neutral
| 1
| null | null |
Virgin America
| null |
AirlineFuel
| null | 0
|
@VirginAmerica shares up on 4Q results - @iol http://t.co/XZ6qeG3nef
| null |
2015-02-20 14:22:04 -0800
|
Global
|
Sydney
|
568,897,315,458,691,100
|
positive
| 1
| null | null |
Virgin America
| null |
CanPOREOTICS
| null | 0
|
@VirginAmerica fav airline
| null |
2015-02-20 14:17:44 -0800
|
Anaheim, CA
| null |
568,890,074,164,809,700
|
positive
| 0.6776
| null | null |
Virgin America
| null |
MaverickGamersX
| null | 0
|
@VirginAmerica we have a hot female pilot! Sweet! DCA to SFO! :-)
| null |
2015-02-20 13:48:57 -0800
|
Follow/Retweet for giveaways!
| null |
568,890,062,286,385,150
|
neutral
| 1
| null | null |
Virgin America
| null |
LizaUtter
| null | 0
|
👍👍✈️✈️💗 When are you guys going to start flying to Paris? @VirginAmerica: @LizaUtter You're welcome.”
| null |
2015-02-20 13:48:54 -0800
|
Malibu, CA
|
Pacific Time (US & Canada)
|
568,884,848,632,279,040
|
neutral
| 1
| null | null |
Virgin America
| null |
crj_lll
| null | 0
|
@VirginAmerica what is your policy on flying after surgery? I am still waiting for answer so I can tell me doctor.
| null |
2015-02-20 13:28:11 -0800
|
Las Vegas, NV
|
Pacific Time (US & Canada)
|
568,882,014,415,249,400
|
negative
| 1
|
Lost Luggage
| 1
|
Virgin America
| null |
snellbell
| null | 0
|
@VirginAmerica already contacted Central Baggage & sent DM. @RenttheRunway is charging me for the dress that was in the lost suitcase #help
| null |
2015-02-20 13:16:56 -0800
| null |
Quito
|
568,874,645,564,362,750
|
positive
| 1
| null | null |
Virgin America
| null |
AcronymBex
| null | 0
|
@VirginAmerica Thank you!!
| null |
2015-02-20 12:47:39 -0800
|
NY, NY
|
Eastern Time (US & Canada)
|
568,868,127,364,096,000
|
negative
| 0.6569
|
Customer Service Issue
| 0.6569
|
Virgin America
| null |
SleeplessByte
| null | 0
|
@VirginAmerica Is there anything going on with the website? I've been getting a lot of errors past 30 minutes.
|
[0.0, 0.0]
|
2015-02-20 12:21:45 -0800
|
Rijswijk ♡ The Netherlands
|
Amsterdam
|
568,867,068,331,864,060
|
neutral
| 0.6773
| null | 0
|
Virgin America
| null |
AcronymBex
| null | 0
|
@VirginAmerica I think i left something on the plane yesterday. who do i call...ah!
| null |
2015-02-20 12:17:32 -0800
|
NY, NY
|
Eastern Time (US & Canada)
|
568,865,011,717,705,700
|
neutral
| 0.642
| null | 0
|
Virgin America
| null |
notthatnathan
| null | 0
|
@VirginAmerica I need you to follow back in order to DM.
| null |
2015-02-20 12:09:22 -0800
|
Portland, Maine
|
Eastern Time (US & Canada)
|
568,864,815,654,899,700
|
neutral
| 1
| null | null |
Virgin America
| null |
Sleubeau
| null | 0
|
@VirginAmerica Need to start flying to @KCIAirport . 😊😀😃😄
|
[39.24087254, -94.63994975]
|
2015-02-20 12:08:35 -0800
|
Kansas City, MO
|
Central Time (US & Canada)
|
568,855,933,360,607,200
|
neutral
| 0.6791
| null | 0
|
Virgin America
| null |
crj_lll
| null | 0
|
@VirginAmerica they told to check with the airline regulation first so that is why I contacted you.
| null |
2015-02-20 11:33:18 -0800
|
Las Vegas, NV
|
Pacific Time (US & Canada)
|
568,853,685,855,334,400
|
negative
| 1
|
Can't Tell
| 0.6421
|
Virgin America
| null |
Yorkshire_D
| null | 0
|
@VirginAmerica @VirginAtlantic I have just checked in flight to SFO from LAX & been told as Atlantic Flying Club Gold I get no benefits?!
| null |
2015-02-20 11:24:22 -0800
| null | null |
568,850,967,673,896,960
|
negative
| 1
|
Flight Attendant Complaints
| 0.6458
|
Virgin America
| null |
SaraBabs
| null | 0
|
@VirginAmerica husband and I ordered three drinks via my screen and they never came. Awesome!
| null |
2015-02-20 11:13:34 -0800
|
dc
|
Eastern Time (US & Canada)
|
568,850,943,359,496,200
|
negative
| 1
|
Bad Flight
| 0.6979
|
Virgin America
| null |
AdamSinger
| null | 0
|
@VirginAmerica soooo are you guys going to leave the seatbelt light on all flight? You can barely call this turbulence :-)
|
[0.0, 0.0]
|
2015-02-20 11:13:28 -0800
|
San Francisco, CA
|
Central Time (US & Canada)
|
568,847,512,372,514,800
|
neutral
| 1
| null | null |
Virgin America
| null |
crj_lll
| null | 0
|
@VirginAmerica what is your policy on flying after surgery?
| null |
2015-02-20 10:59:50 -0800
|
Las Vegas, NV
|
Pacific Time (US & Canada)
|
568,845,553,104,068,600
|
neutral
| 1
| null | null |
Virgin America
| null |
AirlineFuel
| null | 0
|
@VirginAmerica posts second consecutive full-year net profit - @ATWOnline http://t.co/tvB5zbzVhg
| null |
2015-02-20 10:52:03 -0800
|
Global
|
Sydney
|
568,840,724,700,995,600
|
negative
| 1
|
Flight Booking Problems
| 0.3895
|
Virgin America
| null |
notthatnathan
| null | 0
|
@VirginAmerica Funny story, your website is broken, you have missing javascript and stylesheets on the checkin process. I dislike this!
| null |
2015-02-20 10:32:51 -0800
|
Portland, Maine
|
Eastern Time (US & Canada)
|
568,840,560,347,373,600
|
positive
| 1
| null | null |
Virgin America
| null |
polaroidmisha
| null | 0
|
@VirginAmerica would love to do more for virgin just like I do for @GoPro
|
[0.0, 0.0]
|
2015-02-20 10:32:12 -0800
|
San Francisco
|
Pacific Time (US & Canada)
|
568,838,020,041,809,900
|
neutral
| 1
| null | null |
Virgin America
| null |
AirlineFuel
| null | 0
|
@VirginAmerica Results Handily Exceed Forecasts - @NYTimes http://t.co/gonmRwEM6I
| null |
2015-02-20 10:22:07 -0800
|
Global
|
Sydney
|
568,837,602,071,203,840
|
neutral
| 1
| null | null |
Virgin America
| null |
NazarFakih
| null | 0
|
@VirginAmerica I applied for a position in @flyLAXairport ,and I was wondering if you guys received my application.
| null |
2015-02-20 10:20:27 -0800
| null |
Pacific Time (US & Canada)
|
568,833,739,192,557,600
|
neutral
| 1
| null | null |
Virgin America
| null |
JetBlueNews
| null | 0
|
@VirginAmerica achieves a second year of profitability despite revenue pressure ... - @CAPA_Aviation http://t.co/zSuZTNAIJq
| null |
2015-02-20 10:05:06 -0800
|
USA
|
Sydney
|
568,830,466,830,151,700
|
neutral
| 1
| null | null |
Virgin America
| null |
AirlineFuel
| null | 0
|
@VirginAmerica gives positive outlook, but sees increased competition - @Reuters http://t.co/jEu7Od3eYJ
| null |
2015-02-20 09:52:06 -0800
|
Global
|
Sydney
|
568,830,133,626,253,300
|
negative
| 1
|
Customer Service Issue
| 0.6655
|
Virgin America
| null |
RobynMatza
| null | 0
|
@VirginAmerica I'm trying to check into my 10:50AM CT flight tmm on the desktop website and it's not working (some sort of caching bug) SOS
|
[0.0, 0.0]
|
2015-02-20 09:50:46 -0800
|
New York, NY
|
Eastern Time (US & Canada)
|
568,828,648,687,591,400
|
neutral
| 0.6625
| null | 0
|
Virgin America
| null |
SocialMedia305
| null | 0
|
@VirginAmerica weather delays > next few weeks ;) #JFK #BOS #DCA
| null |
2015-02-20 09:44:52 -0800
| null |
Eastern Time (US & Canada)
|
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